Brad O'Haire
Operator and engineer who builds and runs multi-agent AI systems, with guardrails built in and run against real stakes.
San Jose, CA
Claude Certified Architect (Foundations) · AnthropicOperator and engineer who builds and runs multi-agent AI systems, with guardrails, against real stakes. Data is the core of my work, and I treat agents the way I treat data: as pipelines with guardrails. I run high-velocity human data-collection end to end, ship automation that holds up in production, and translate evolving model requirements into operator-level SOPs and SLAs.
Selected impact
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Production automation under guardrailsBuilt and ran agents that handle routine production work on their own inside hard, reversible limits, escalating anything consequential to a person. Robotics program.
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Data quality at scaleEstablished quality-control best practices, data-validation checkpoints, and statistical quality audits that raised acceptance rates and kept a high-velocity pipeline honest. Robotics program.
Experience
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Data Lead, Robotics Program
- Central point of contact across all shifts for a high-velocity human data-collection operation; workload allocation, real-time triage, and quality gating.
- Built and operated production automation that handles known, routine work on its own and escalates everything else to a person.
- Established quality-control best practices, data-validation checkpoints, and statistical quality audits that raised acceptance rates and kept the pipeline honest; translated evolving model requirements into operator-level SOPs and internal SLAs with delivery and ML engineering stakeholders.
- Lead and develop operator teams via a train-the-trainer model; onboard contractors and scale the workforce while standardizing capture protocols across the program's collection systems.
- Architected a distributed data-collection framework end to end, automating operator scheduling and replicating it to a second site to expand capacity and environment diversity.
- Built KPI reporting and operational dashboards for leadership; promoted to Lead within six months.
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Lead Architect, Vantage Schematics
- Designed and built an agentic hierarchy framework and multi-agent workflow system that automates structured logic processing, demonstrating command of LLM constraints, orchestration, and systems design.
- Engineered SQL-backed (Supabase / Postgres) reporting pipelines and KPI dashboards to track process metrics across ventures.
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Customer Operations Coordinator and Account Manager, IMAGEFIRST (Healthcare Linen Services)
- Managed a book of 90 hospital accounts as primary operations contact, owning service quality, issue resolution, and SLA interpretation across facilities.
- Led the customer-side operational migration during a plant closure and new-facility standup, maintaining 100% account retention and zero service disruption through the cutover.
Open to
Open to: AI and agent engineering, system design, technical program management, and data-collection programs for autonomous vehicles and robotics.